1. If you do not know a distributor in your area who sells our products please Email us now with your complete name and address. We will check our database and get back to you as soon as possible. info@picquic.com.
2. We are presently developing a searchable database that will automate this process for you. Come back soon for this service.
3. If you live in a remote area that is not serviced by a Picquic distributor please feel free to download our Mail order catalogue now.

All Picquic products are guaranteed to be free from defects in materials and workmanship as long as you own them, and will be either repaired or replaced free of charge in the event of legitimate failure. Our products are not guaranteed in the event of abuse, misuse or neglect which means you must only use the product for it's intended purpose and ensure it is properly stored while not in use. i.e.: Our screwdrivers are only intended for driving screws and not to be used as chisels, and some metal parts will rust if kept in damp locations.

Because the bits in Picquic screwdrivers and Bitpacs are made to function in power driven applications, they can wear over time, and are not subject to this guarantee. This exclusion also applies to accessories we produce such as 1/4" hex drive adaptors and the detachable shanks which come with some of our Picquic Pro models of drivers. The grinding wheel on the Portasharp drill bit sharpener will also wear with substantial use. Reasonably priced replacements for all of these parts are available either through Picquic retail outlets, or by contacting us directly for service.

Should your Picquic product ever fail, you are welcome to call us @ 604·261·3766 or fax us Toll Free @ 1·800·789·0222 to describe your problem to us, and arrange either a repair or replacement unit. You are also welcome to mail the defective unit directly to Picquic Tool Company @ PO Box 58188, Vancouver, BC, Canada V6P 6E3, at which time we will assess the problem and then send the repaired unit or appropriate replacement to you. Our goal is to manufacture products as close to perfection as possible; your returned products are extremely important to our research and development team, as this helps us to analyze and correct any recurring problems.